Sure Petcare Pet Feeder Connect Review: Smart Feeding for Multi-Pet Homes

If you've ever dealt with one pet inhaling another's food, you know the frustration. The Sure Petcare Pet Feeder Connect aims to solve this problem through microchip recognition, and after two months of testing with our three-cat household, we can say it largely succeeds. ## The Problem It Solves In our test home, we have three cats: two on regular food and one (Chester) on a prescription diet. Before this feeder, Chester's expensive food was constantly being raided by the other cats. The Sure Petcare Feeder Connect has essentially eliminated this problem. ## How It Works The feeder uses your pet's existing microchip (or an included RFID tag) to identify who's approaching. When it recognizes the authorized pet, the lid opens. When that pet walks away, it closes. Simple concept, excellent execution. In our testing, the microchip recognition worked flawlessly—100% accuracy across hundreds of feeding sessions. The lid opens quickly (under 1 second) so there's no frustrating delay for your pet. ## Build Quality Sure Petcare clearly prioritizes durability. The plastic housing feels solid, and the stainless steel bowl is a welcome upgrade from plastic (better for cats prone to chin acne). The bowl and lid are dishwasher safe, which we appreciate. The lid mechanism is robust. Our cats tried various approaches to break into closed feeders, and none succeeded. The seal keeps food fresh and, equally important, keeps the smell contained. ## Hub Requirement One frustration: the Feeder Connect requires Sure Petcare's Hub ($60 if purchased separately) to connect to WiFi. If you're only buying one feeder, this adds significant cost. However, a single Hub supports multiple Sure Petcare devices, so the investment makes more sense if you're building out a connected pet ecosystem. ## App and Monitoring The Sure Petcare app provides useful feeding analytics. You can see exactly when each pet ate, how long they spent at the bowl, and track trends over time. For pets on managed diets, this data is genuinely useful. The app also sends notifications when pets eat, which helped us identify that one of our cats was eating less than normal—a potential early health indicator. ## Limitations The main limitation is capacity. At 13.5 ounces, the bowl is sized for single meals rather than free-feeding. This works perfectly for our use case (measured portions twice daily), but free-feeders will need to refill frequently. This is also not an automatic dispenser. It doesn't schedule meals or portion food automatically—it simply controls access to food you've placed in the bowl. If you need scheduled automated feeding, look elsewhere. ## Portion Control via Scale The built-in scale is a standout feature. It measures food to the gram, allowing you to track exact portions. Combined with the app, you get a complete picture of your pet's food intake. For weight management or medical diets, this is invaluable. ## Value Assessment At $228 (plus $60 for the Hub if needed), the Sure Petcare Feeder Connect is a significant investment for a single pet. However, for multi-pet households dealing with food theft or dietary management, it pays for itself in reduced food waste and peace of mind. ## The Bottom Line The Sure Petcare Pet Feeder Connect does exactly what it promises: it keeps the wrong pets out of the food bowl. The microchip recognition is reliable, the build quality is excellent, and the app provides useful insights. If you're dealing with food theft in a multi-pet home, this is the solution.